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Charles Street Men's Hostel

The Charles Street Men’s Hostel is a 39-bed shelter that provides emergency shelter and meals for homeless men aged 16 years and older. Staff also provide case work support including referrals and advocacy for the men. A drop-in is also available for men who live in the community.

For more information see the description below, download the brochure above, call (519) 742-8327 or e-mail

Charles Street Men's Hostel

Basic Admission Requirements

photo of a man

  • Eligibility: Male, aged 16 years or older with no place to stay.
  • To apply: Walk in or phone in. Same day registration of new residents
  • Registration: Primary information on your background and finances
  • Cleanliness: You are asked to take a shower the first evening and at least twice a week thereafter. Limited laundry for clothing is available.
  • Medication: Prescription drugs should be left at the front desk for safe-keeping and distribution.

A Typical Daily Schedule.....

7:00 am


8:00 am

Bedroom area is closed

9-11:00 am

Building is closed

12 noon


5:00 pm

Bedroom area is opened, resident's laundry is done

6:00 pm


7:00 pm

New residents are registered

10:00 pm

Drop-in closes for non-residents

11:00 pm

Curfew and lights out

Services Offered...

photo of a man

  • Short term room and board
  • Individual support by caseworkers, liaison and advocacy for social assistance, referral to other support services, personal support
  • NEW! Shelter to Housing Stability program (click here for more information)
  • Drop-in for residents and non-residents: Daily 11:00 am-5:00 pm; 7:00 pm-10:00 pm.
  • Chapel: Time for meditation and reflections on the spiritual values of life. Sunday night 8:00 pm.

Program Funding and User Fees...

The program is funded by Region of Waterloo Social Services Department, United Way, individual donations and program fees.

Room and board payment is based on income and ability to pay.